I know that I'm a valued customer even though I have never sailed on a P&O Cruise, but I must admit that I was slightly taken aback earlier today when the chappies and lasses at P&O sent me the following email:
"Dear
This is a test message ready for the CheetahMail training!"
Wow, is this an African Safari invite, or some new fangled 'Go faster' than normal email system. Or is it instead a simple play on words and some method of fooling people i.e. cheating? I'm not quite sure which is correct, but to help you out: I'm not an employee of P&O. Indeed I'm not employed by anyone.
But if I was a P&O employee, and if I was a P&O employee with big enough clout: then I would sort out your pricing arrangements so that loyal customers do not feel conned when others join them on the P&O or Cunard ships at greatly reduced rates. But as I'm not a P&O employee and I have never sailed with P&O or Cunard; then I don't have to worry about either point. I don't even have to be overly concerned about the 'CheetahMail training' either!
Ps please don't rush to get rid of any of your senior management soon, or rush to get rid of Getaway prices as I'm thinking of booking a bargain with you :-)
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